Sales Development Representative Team Lead

Position: Sales Development Representative Team Lead

Status: Full-Time

FLSA Code: Exempt

About Us:

Verified First is a booming tech company on a mission to deliver cutting-edge technology transforming how organizations protect their people. As a constant recipient of the "Best Places to Work" award, you can be sure we'll invest in you as both a professional and a person. We're looking for people like you -- ambitious, hard-working, and fun -- to join our team! 

Summary:

The Sales Development Representative Team Lead will assist in coaching the Sales Development Representatives (SDRs) in cold prospecting, working with qualified leads, and follow-ups. They will be a player/coach - responsible for setting appointments for AEs as well as coaching the other SDRs and providing regular reports and feedback on the SDR activity and success.  The Lead will go through role-play coaching and help an SDR elevate themselves so that they can succeed in their role and move up to other tiers.

How our Sales Development Representative Team Lead spends their time:

Individual Responsibility

• Make approximately 45 outbound calls per day to set appointments for our Account Executives for pre-employment services;

• Conduct approximately 45  communication outreach touchpoints via social media and email per day to build rapport for future sales;
• Set 8-10 appointments per month for the Account Executives;

• Initiate communication through outreach via email, LinkedIn, Vidyard, videos, and text messaging and phone calls in order to build rapport for future sales;
• Research prospective clients and pre-call planning;
• Manage pipeline through CRM Salesforce;
• Responsible for educating and developing prospects leading to hand-off to the Account Executive team;
• Drive attendance for webinars and live seminars set meetings for conferences;
• Collaborate with sales and marketing team members on strategic sales approach;
• Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in CRM application;
• Perform other duties as assigned.

Lead Responsibility

• Daily standup with SDRs to set the days agenda and provide team and company updates, training, etc;
• Regular meetings with sales leadership to review SDR team successes and challenges
• Provide coaching and support for the SDR Team to help maximize performance; 
• Ensure company policies are followed and oversee the daily activities and performance of sales team; 
• Ensure that SDRs use sales technologies, such as CRM and LinkedIn, correctly;  
• Conduct Quality Assurance for outbound calls, discoveries, and demos; 
• Answer questions from agents and prospects as needed; 
• Understand our ideal customers and how they relate to our products; 
• Communicate monthly to the Sales Manager regarding strengths, weaknesses, opportunities, and threats to the SDR team; 
• Achieve metrics that are adjusted to the position to ensure time for managerial duties.

What you Bring: 

• Candid feedback; 
• Encourage a direct and positive relationship between the community and the company; 
• Able to thrive in a fast-paced environment; 
• Able to quickly learn new software and use systems accurately; 
• You are a natural problem solver and are focused on creating solutions;  
• You are able to adapt quickly to a changing environment; 
• You work well independently but understand the importance of teamwork; 
• Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.

Preferred Qualifications:  

• High School Diploma required. Bachelor’s degree in a business-related field a plus;  
• Proven success and experience in SMB B2B sales; experience in SaaS, HR Tech preferred;  
• Proven experience in and thorough knowledge of cold-call prospecting into SMB accounts, Sales Pipeline management;  
• Experience calling to company decision-makers such as C-Level Executives & VP’s in Finance and HR;
• Working knowledge with G-Suite and Microsoft Office Applications; Experience with Salesforce required;  
• Experience with coaching and providing support with a sales team of SDRs and Account Executives in the Small and Medium Business market.

What we bring:

• Work-life balance: Enjoy your free time with no nights or weekends, paid holidays, and paid time off starting on your first day; 
• Health: Save money on insurance with 100% employer-paid insurance premiums;
• Growth: Continue to learn with continuous education, career pathing, and ongoing training. You won’t stall here, growth is part of our success;
• Outstanding Culture: Our company outings and team-building events are crucial to building supportive teams that are crucial to our values.

What are the next steps?

Our Talent Acquisition Specialist will be reviewing resumes. If you are among one of the qualified candidates you will receive an email or a phone call to schedule an interview.

Verified First is proud to be an equal-opportunity employer. We expect all team members to have an understanding of, and commitment to diversity, equity, and inclusion.

The pay for this remote position varies based on experience, job responsibilities, and geographical location to comply with state-specific pay regulations.